Indiana Dentist - News From Our Team
The Smile Review by: Drs. Arnold and Shideler
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Lisa Shideler DDS Receives 2009 Best of Valparaiso Award
U.S. Commerce Association’s Award Plaque Honors the Achievement
WASHINGTON D.C., June 8, 2009 -- Lisa Shideler DDS has been selected for the 2009 Best of Valparaiso Award in the Dentists' Office category by the U.S. Commerce Association (USCA).
The USCA "Best of Local Business" Award Program recognizes outstanding local businesses throughout the country. Each year, the USCA identifies companies that they believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and community.
Various sources of information were gathered and analyzed to choose the winners in each category. The 2009 USCA Award Program focused on quality, not quantity. Winners are determined based on the information gathered both internally by the USCA and data provided by third parties.
About U.S. Commerce Association (USCA)
U.S. Commerce Association (USCA) is a Washington D.C. based organization funded by local businesses operating in towns, large and small, across America. The purpose of USCA is to promote local business through public relations, marketing and advertising.
The USCA was established to recognize the best of local businesses in their community. Our organization works exclusively with local business owners, trade groups, professional associations, chambers of commerce and other business advertising and marketing groups. Our mission is to be an advocate for small and medium size businesses and business entrepreneurs across America.
Caring Place Honors Smiles By Arnold Team
This fall, Dr. Arnold and his team were able to help several clients from the Caring Place. These victims of domestic abuse had very important dental needs, but didn't have anyone to help them out. Therefore, the Smiles By Arnold team was happy to provide about $6000 worth of work for them for free. The free dental care ranged from root canal therapy to fillings, cleanings, and whitening. They were able to alleviate painful symptoms, fix cracked teeth, and brighten several smiles.
Dr. Arnold was recognized at the Caring Place's 30-Year Anniversary Banquet at Sand Creek last month for his team's efforts. The entire team shared in this endeavor, and agreed that we received more from the experience than we gave. Seeing these women smile in appreciation for this care made it all well worthwhile.
Smile Dash Program to Improve Communication with Patients
We are constantly looking for better ways to communicate with our family of patients. Smile Reminder has been a wonderful tool toward this end for the past four years. Our friends at Smile Reminder recently added a new feature called Smile Dash which will further facilitate online communication with you. This new program allows patients to exchange private messages with our team, view their statements online, and even make payments online.
For more information about this new addition, please visit: www.SmileDash.com or call our office for further details. As always, you may visit www.SmilesByArnold.com for more information on our team, services, and many interesting dental topics.
Patient Referral Contest in Full Swing
We strive to provide you with the best dental care and customer service possible. If you are pleased with the care we provide for you, we would be thrilled to see your family and friends, as well. The best compliment that our patients can ever give us is their vote of confidence by referring others to us.
In August we began a new contest to encourage our wonderful patients to refer friends and family to our practice. We have always credited your account with us for each referral that you make to our office, but now there are even more reasons to refer patients to us. In addition to crediting your account for each referral, we are now rewarding your loyalty and confidence in us with $100 restaurant gift certificates for the fifth referral we receive from you and an additional $100 American Express gift card for the 10th referral. These patients must visit our office for a complete exam and appropriate cleaning to count toward the total.
One lucky patient will even receive a 42- high-definition flat screen television for sending us the most referrals between August 1, 2008 and January 31, 2009. The winner must refer at least 10 patients during that period. The current leader has already referred six patients to our dental family. There is still plenty of time, though. The referral of two families has the potential to win the contest. We will try to keep you informed as to where you stand in the contest. Please call or visit www.SmilesByArnold.com for additional details.
The Best Investment Ever!
With all the uncertainty in the stock market today people are scrambling trying to find the best place to invest their money. How about investing in your health? What good is retirement money if you can't be comfortable and confident with your dental health? Everyone wants to eat well and have a nice smile, so why not take care of and even improve your smile? Studies have shown that patients with their natural teeth live on an average of 10 years longer than those who don't. How is that for a return on your dental investment?
Use it or Lose it!
Hard to believe that 2008 is drawing to a close. That also means that those of you with unused dental insurance benefits have very little time left to take advantage of the benefits you have worked hard to earn. Unfortunately it does not "roll over" into 2009 so whatever you don't use is lost. The way things are now with some companies dental benefit packages are at risk, so you are best to use it while you still have it. It never fails that someone will wait until the last couple days of the year and try to get an appointment for a restoration and we are completely booked. So don't wait until it is too late. Give us a call today or risk losing this benefit.
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Dr. Arnold attended the annual international meeting of the American Academy of Cosmetic Dentistry in New Orleans in May. He participated in many courses on the best new advances in cosmetic dentistry. This has helped him to once again raise the level of care he provides for his patients.
Dr. Arnold attended the annual international meeting of the American Academy of Cosmetic Dentistry in New Orleans in May. He participated in many courses on the best new advances in cosmetic dentistry. This has helped him to once again raise the level of care he provides for his patients.
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Dr. Arnold was one of five dentists internationally to be recognized with the “Partners in Peace Award” for his contribution to the Give Back a Smile Program. The AACD has over 4000 members and about 100 of them participated in the program last year, donating over one million dollars worth of fee dental work to victims of domestic abuse.
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Dr. Shideler, Dr. Wargo and the rest of the team donated almost $8000 worth of free dental work to children in need. The team felt privileged to do something that made a huge difference for these kids. Smiles By Arnold and Associates intends to participate in this event for our area’s kids every February.
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On Saturday May 2nd. Kinlynn set up a booth for the Women's Health Fair in Valparaiso. She enjoyed passing out information to anyone who had questions about dentistry. The attendance was excellent and she represented the team very well.
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Tammy, Judy and Angie attended an advanced software training course in Naperville on May 2nd and 3rd. They learned a lot of great ways to improve our front office efficiency and customer service.
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Judy and her husband are building a new house in Michigan City. She and her husband enjoy building and designing homes. They hope to move into their new house this September.
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Becky moved to the Chesterton area where she is sharing an apartment with her cousin, and she is happy to have a shorter commute to work.
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They were representing her aunt who had breast cancer and intend to make this an annual event. They really enjoyed being able to give back to such a strong foundation.
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Dr. Arnold is a volunteer dentist for the American Academy of Cosmetic Dentistry’s Give Back a Smile Program. In the fall of ’07, he and the team helped a victim of domestic abuse to regain her smile. They helped eradicate her gum disease and rebuilt her entire mouth with exquisite porcelain restorations. This full-mouth rehabilitation was donated to Carmen, but it did more than change her life – it made the entire team feel great about making a difference for someone who needed some help.
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As part of Children’s Dental Health Month, the Smiles By Arnold & Associates team participated in the Indiana “Give Kids a Smile” Program. The team provided thorough cleanings and excellent restorative care to many needy children from our community. The team feels great about having donated almost $8000 in free dental care
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Dr. Lisa Shideler participated in a dental continuing education course in Utah recently. This series of lectures included new information on techniques, dental materials, and technology. We all feel that it is important to remain “up-to-date” and all the wonderful advances in dentistry today.
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Tammy, Angie, and Laura recently attended an excellent conference to improve the efficiency, service, communication, and flow of our front office. They all agree that what they learned will help them to provide outstanding customer service for our patients. They are looking forward to attending a similar conference in 2008.
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Three of our hygienists, Lisa Ann, Kinlynn, and Kim attended a fantastic conference on new dental hygiene products and technology recently. They spent three days in Washington DC updating their knowledge on a vast array of dental hygiene topics. This new information will enable them to continue to improve our services to patients.
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Dr. Arnold has received advanced training in no-preparation and minimal preparation veneer techniques. He is one of the few dentists in the Midwest to be certified to place DURAthin Veneers. Dr. Arnold and his team are excited to share this wonderful, conservative approach to smile enhancement with our family of dental patients.
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On October 26, 2006, Matthew James Arnold was born at Porter Hospital in Valparaiso. He weighed six pounds, six ounces. His three older siblings are thrilled with his arrival!
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She is volunteering her dental services at a clinic in Tanzania. She feels fortunate to have an opportunity to make a difference in this poverty stricken area. Additionally, she is spending some time with a young boy whose education she has sponsored for the past year.
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Lois will be traveling to L.A. California in July to visit her son who is working at a special effects studio.
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Lisa Ann and her family are hosting 18 year old Ali Bin Zubaa from the United Arab Emirates for the summer.
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Marcia is preparing for her daughter's wedding in August!
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Tammy had her second baby in September, a wonderful little girl, named Heather Ann. Although she’s not getting as much sleep as she used to, Tammy, husband Steve, and son Tyler are all thrilled with their new addition!
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Lois went white water rafting and climbed the Smokey Mountains on an action-packed vacation this fall. Additionally, she spent a few days on Marco Island in Florida. Unfortunately, she was there just in time for the hurricanes!
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Lisa Ann recently traveled to Louisiana with her church to help the victims of hurricane Katrina. It was a very diffi cult situation, but she was rewarded for her efforts by seeing what a tremendous difference she was able to make in the lives of these people. She and the church have an additional trip to Mississippi planned, as well.
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Dr. Lisa will reach the summit of Kilimanjaro Sunday, February 12 at 19,000 feet! After 7 days of climbing she will have a nice hot meal waiting for her. She will then travel to several areas around the region to view the local wildlife. Dr. Lisa will head back home on February 19. We can't wait to hear about her adventure!
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Dr. Natalie will be traveling to beautiful Orlando to run the Disney Marathon in January. After finishing her first marathon in Chicago this past fall, Dr. Natalie should finish this one with flying colors. Please wish her luck in this endeavor when you see her at the office!”
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Dr. Arnold will be attending the Seattle Study Club Annual Symposium in Carlsbad, California in January. He is looking forward to mingling with colleagues from around the world for four days, exchanging information and learning from some of the best. He will try to “bring home” ideas which further revolutionize the care and service that we give.”
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Our new foundation will benefit the children of our community. We will be launching the “SmilesByArnold Foundation” very soon. The goal of our foundation will be to improve the lives of kids in Northwest Indiana. A portion of all fees that we collect in 2006 will go to needy children or worthwhile organizations within the area that are advocates for the young people of our community. We are all very excited to have this opportunity to give back to the community.”
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